Privacy Policy

Last updated: December 22, 2024

Introduction

LotteryLava ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at lotterylava.com (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

Information We Collect

Information You Provide

  • Account Information: Email address, name, and password when you create an account.
  • Lucky Numbers: Personal numbers you choose to save in our system (birthdays, anniversaries, etc.).
  • Payment Information: Billing details processed securely through Stripe. We do not store your full credit card number.
  • Communications: Information you provide when contacting support.

Information Collected Automatically

  • Usage Data: Pages viewed, features used, and actions taken within the Service.
  • Device Information: Browser type, operating system, and device identifiers.
  • Log Data: IP address, access times, and referring URLs.
  • Cookies: Small data files stored on your device to improve functionality.

How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Service
  • Process transactions and manage subscriptions
  • Generate personalized lottery number picks based on your preferences
  • Send transactional emails (receipts, account updates)
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve user experience
  • Detect and prevent fraud or abuse

We Do NOT Sell Your Data

LotteryLava does not sell, rent, trade, or otherwise transfer your personal information to third parties for marketing purposes. Your lucky numbers, picks, and personal preferences are private and will never be monetized or shared with advertisers.

We only share data with service providers (like Stripe for payments and Supabase for data storage) who are contractually obligated to protect your information and use it solely to provide services on our behalf.

When We May Share Information

We may share your information only in these circumstances:

  • Service Providers: Third-party vendors who help us operate the Service (payment processing, hosting, analytics).
  • Legal Requirements: When required by law, or to respond to legal process or government requests.
  • Protection: To protect the rights, safety, and property of LotteryLava, our users, or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified).
  • With Your Consent: When you explicitly authorize us to share information.

Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL/TLS encryption for all data in transit
  • Encrypted database storage at rest
  • Secure authentication via Supabase Auth
  • Payment processing through PCI-compliant Stripe
  • Regular security audits and updates

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at privacy@lotterylava.com.

We may retain certain information as required by law or for legitimate business purposes (fraud prevention, legal disputes).

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Export your data in a portable format
  • Object to certain processing activities

To exercise these rights, contact us at privacy@lotterylava.com.

Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how users interact with our Service.

You can control cookies through your browser settings. Disabling cookies may affect some features of the Service.

Children's Privacy

LotteryLava is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance.

Contact Us

If you have questions about this Privacy Policy, please contact us: